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Terms & Conditions
Last updated: 03 February 2026
By submitting your information through the FirstFluent contact form, you agree to the following terms.
- Purpose of Contact
The information you provide (including name, phone number, email address, and enquiry details) is submitted voluntarily for the purpose of:
• Responding to your enquiry
• Communicating with you regarding our services
• Providing relevant information related to your request
Submitting the form does not create a contractual relationship, engagement, or obligation for either party. - Accuracy of Information
You confirm that the information provided is accurate and that you are authorised to share it with us. You agree not to submit false, misleading, or third-party information without proper consent. - No Professional Advice
Any response provided following your enquiry is for general informational purposes only and does not constitute legal, financial, or professional advice unless explicitly agreed in writing. - Limitation of Liability
FirstFluent shall not be liable for any loss, damage, or claim arising from:
• Use of this website
• Submission of information via the contact form
• Reliance on any non-contractual communication - Governing Law
These terms are governed by the laws of Singapore.
Privacy & Data Protection Policy
Last updated: 03 February 2026
FirstFluent is committed to protecting your personal data and handling it responsibly in accordance with Singapore’s Personal Data Protection Act (PDPA).
- Personal Data We Collect
When you submit the contact form, we may collect:
• Name
• Phone number
• Email address
• Enquiry or message content
We only collect data that is necessary to respond to your enquiry. - Purpose of Collection
Your personal data is collected and used solely for:
• Responding to your enquiry
• Communicating with you regarding our services
• Internal record-keeping related to enquiries
We do not sell, rent, or trade your personal data. - Consent
By submitting the contact form, you consent to the collection, use, and disclosure of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us using the details below. - Data Protection & Retention
We take reasonable administrative and technical measures to protect your personal data from unauthorised access, disclosure, or misuse. Your data is retained only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law. - Disclosure of Information
Your personal data will not be disclosed to third parties except:
• Where required by law
• Where necessary to respond to your enquiry (e.g. internal processing tools) - Access & Correction
You may request access to, or correction of, your personal data by contacting us. - Contact Information
For privacy-related enquiries or requests, please contact:
Email: contact@firstfluent.sg